Playa Espiritu Santo

This place is definitely worth checking out. The resort is one of the best I have ever been to. I would definitely give it a 5-star rating for its location and customer service. The chicken nuggets and house sauce at the bar are absolutely delicious. The pool is stunning. The butlers (I want to give a special shout out to Jonathan) and the staff are exceptional. The food and drinks by the poolside are decent, although I really wish they had a shuttle that goes to old San Juan. The ghost crabs that can be seen at night on 187 are absolutely fascinating. I would also highly recommend taking a detour to El Yunque and getting a mask in Loiza near mile marker 23.5.

There's absolutely nothing not to adore about this place. I must admit, being a lifetime titanium elite with Marriott does enhance the experience, but the treatment here truly makes you feel like royalty. I was fortunate enough to be upgraded to the ultra deluxe ocean view King suite, complete with butler service. It was absolutely incredible. The cleanliness of the beach was flawless. The resort fee even covered the beach chairs and umbrellas. The pool surpassed all expectations. The only drawback, as anticipated, was the exorbitant prices of the food and drinks.

I must say, I am quite particular when it comes to hotels. However, this hotel went above and beyond my expectations, and I am definitely planning to return to experience more of this amazing resort! The food at every restaurant was absolutely scrumptious. The room was stunning, and the entire resort was simply breathtaking. But the highlight of it all was the exceptional staff. Each member of the staff was absolutely incredible. They handled everything efficiently, and their friendliness and willingness to accommodate were truly remarkable. I couldn't have asked for a better resort, and I genuinely believe there isn't one that can surpass it!

This resort is absolutely stunning with beautiful rooms located right on the beach. However, it is starting to show signs of wear and tear and does not meet the high standards we had in mind given its hefty price tag. Our stay in a deluxe ocean front room, which cost over $2,000 per night, was mostly satisfactory. There were some minor inconveniences like a faulty light switch in the bathroom and an air conditioner controller that didn't work properly. The butler service, which was supposed to address these issues, was lacking and slow to assist us, often redirecting us to the front desk. The biggest disappointment, though, was the food service. The bar offered a limited and unexciting selection of fried foods, and the service was inattentive, requiring us to constantly seek refills or ask for the check. The upscale restaurant on the upper floor was the only decent option for a meal, but it was excessively priced for the quality it delivered. However, the most disheartening experience was the outdoor breakfast restaurant by the pool. It was infested with birds that would attack every table, leaving droppings all over the chairs and tables, and the staff seemed indifferent to their presence. We have encountered this issue at lower-end resorts before, but we expected better from a higher-end establishment like the St. Regis, especially considering our positive experiences at their other properties. It was truly appalling. All things considered, we have decided that we will not be returning to this resort as it simply did not meet our expectations.

The resort was absolutely gorgeous and provided a truly tranquil atmosphere. The rooms were stunning, and I was particularly amazed by the bathroom. The only reason I am not giving a perfect 5-star rating for the staff is due to a few instances where our reservations couldn't be located, despite having email confirmation, and some minor issues with the butler and transportation services. However, the view upon arrival at the check-in area was simply breathtaking. It only took a quick 40-minute drive to reach old San Juan, making this location highly recommended. I must also give an honorable mention to Omar at the Iridium spa, who gave me the most incredible massage I have ever experienced.