I booked a seaview deluxe suite, but to be completely honest, I couldn't see the ocean at all. My room was located next to the lobby, surrounded by trees - just trees, lots of bushes and tropical trees. When I requested a room change, I was informed that I would have to wait until the next day for a manager. Meanwhile, I observed about seven groups checking in that evening. The hotel could have easily resolved this issue, but they chose not to. Since I was only staying for three nights, I decided to leave the very next morning. I was extremely disappointed because I couldn't see the ocean at all. It was there, but hidden behind the trees. I can't emphasize enough how honest I am being about this. The food, in comparison to other places nearby, was nothing special. I'm upset because I didn't get the ocean view I paid for, which meant I couldn't enjoy any sunsets or sunrises as I had hoped. This situation was completely unfair and it ruined my last three nights in Thailand. I had to check out and book an Airbnb because I couldn't bear watching more people check in after being told just hours before that there were no more available rooms and I had to wait.