I tried to overlook many flaws so that they wouldn't ruin my vacation.
However, there are several things that need to be addressed.
It's important to remember that it was a peak holiday period, so everything should have been in proper working order.
The Hotel Luxury is quite old and its age is very apparent. The room had a noticeable smell and the windows were heavy, making it difficult for my wife to open one on her own. The fan was also not functioning properly and the air conditioning made strange noises.
Not all of the facilities were available, as only a few restaurants, the lobby, and the bar were open.
All of the information provided was outdated, requiring constant phone calls for updated information. Even the front desk did not have accurate information.
On our first night, we had a dinner included, but it was a set rice meal with no options to choose from. They simply brought whatever was available.
The buffet lunches on the second and third day were chaotic and the food options were disappointing. Communication was lacking in every aspect. There were outdoor movies, but no schedule was provided. The safety of the transportation needs to be questioned, as the safari experience was essentially just a small zoo.
I rented a bicycle, but it broke halfway through my ride.
The drinks and food were both overpriced.
It's important to note that the beach is quite far from the city, so that should be taken into consideration.
However, I must say that the staff was friendly and hardworking!