The customer service is excellent, possibly one of the best, and the food is also fantastic.
The rooms could use some improvements, particularly with the bath tubs, as there are stains left behind by the water.
In terms of location, the journey to the resort was pleasant. However, the signage on the highway should be more noticeable or replaced with a new one, so that people can easily locate your establishment. Apart from that, everything is wonderful.
Visiting Nabulao gave me a similar feeling to going back to El Nido or Port Barton, but it was even more peaceful and had significantly better food and customer service.