My experience at the beach was terrible due to the lack of customer service. Despite informing them that I was staying at the Rotana hotel and had access, the staff, particularly a lady named Fay, did not make any effort to coordinate with the hotel. Upon returning to the hotel, they were surprised that they had not been contacted. Additionally, while enjoying the sunset, a man approached us and informed us that the area was for rent, even though there were no signs indicating this. Despite our intention to leave in five minutes, the man insisted that we move, displaying extremely upsetting behavior and no consideration whatsoever.